In this video, Crystal & Sunshine outline six steps for giving constructive criticism effectively in the workplace.
Video Summary
Six steps for giving constructive criticism effectively in the workplace:
- Use the feedback sandwich method: Start with strengths, then address areas of improvement, and end with positive solutions.
- Focus on the situation, not the person: Address the issue rather than blaming or criticizing the individual.
- Do your research: Gather facts and talk to involved parties to ensure specific and accurate feedback.
- Comment on actionable items: Discuss behaviors that can be changed or improved upon, offering support and assistance.
- Give specific recommendations: Offer practical steps for improvement rather than vague criticism.
- Avoid making assumptions: Base feedback on observed behavior rather than personal assumptions or feelings.
Additionally, it’s advised to end the conversation on a positive note and show care and interest in the individual’s well-being.
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